Our FAQ's Our Most Frequently-Asked Questions
 
Answers to Your Most Frequently Asked Questions. Buying a quality pre-owned vehicle is an important decision, and we know you may have questions along the way. Whether you're curious about financing, trade-ins, Buy Here Pay Here options, vehicle availability, warranties, or the overall buying process, our team is here to help you make informed decisions with confidence.

We've compiled answers to many of the questions we hear most often from customers throughout Crittenden, Grant County, and Northern Kentucky. If you don't find the information you're looking for below, we invite you to contact Crittenden Auto Mart directly. Our knowledgeable team is always happy to answer your questions and help you take the next step toward your next vehicle.
 
 

Helping You Buy with Confidence. At Crittenden Auto Mart, we believe informed customers make confident buying decisions. Whether you're shopping for your first vehicle, upgrading to a newer model, or replacing a vehicle that's reached the end of its road, our goal is to provide straightforward answers and honest guidance every step of the way. This page was created to address many of the questions we hear every day, making it easier to understand our inventory, financing options, and buying process before you visit our dealership.

Financing Made Simple. Every customer's financial situation is different, which is why we offer financing solutions designed to meet a variety of needs. As a hybrid dealership, we provide traditional financing opportunities alongside Buy Here Pay Here financing for qualified buyers. Whether you have excellent credit, are rebuilding your credit, or are purchasing your very first vehicle, our experienced team will work with you to help identify financing options that fit your individual circumstances.

Quality Vehicles You Can Depend On. Our inventory is carefully selected to provide dependable transportation at competitive prices. From reliable commuter cars and spacious family SUVs to hardworking pickup trucks and versatile crossovers, we strive to offer vehicles that deliver long-term value. Every vehicle is priced with today's market in mind so you can shop confidently knowing you're receiving exceptional value without unnecessary pressure or complicated negotiations.

Still Have Questions? We're Here to Help. If you don't find the answer you're looking for in the FAQs below, our friendly team is only a phone call, message, or visit away. We proudly serve customers throughout Crittenden, Grant County, and communities across Northern Kentucky, taking the time to answer your questions and help you make an informed decision. Our commitment to honest communication and hometown service is what continues to bring customers back to Crittenden Auto Mart year after year.





What types of vehicles does Crittenden Auto Mart sell?

Crittenden Auto Mart offers a wide selection of quality pre-owned cars, pickup trucks, SUVs, crossovers, and family vehicles from many of today's most trusted manufacturers. Our inventory changes frequently, so we encourage you to browse online often or contact us if you're searching for a particular vehicle.

Do you offer financing for all credit situations?

Yes. We proudly assist customers with excellent credit, established credit, limited credit, first-time buyers, and those rebuilding their credit. As a hybrid dealership, we also offer Buy Here Pay Here financing for qualified customers, giving us the flexibility to help a wide range of buyers.

Do you accept trade-ins?

Absolutely. We welcome trade-ins and can provide a fair market evaluation of your current vehicle. Trading in your vehicle may reduce the amount you need to finance and can simplify the process of upgrading to your next car, truck, or SUV.

Why choose Crittenden Auto Mart?

As a family-owned dealership serving Crittenden, Grant County, and Northern Kentucky, we're committed to providing quality pre-owned vehicles, competitive pricing, straightforward financing, and exceptional customer service. Our goal is to create a transparent, low-pressure buying experience that earns your trust long after the sale.

Can I get approved if I've experienced bankruptcy or repossession?

Every situation is unique. Past financial challenges do not automatically prevent you from purchasing a vehicle. Our financing team will review your individual circumstances and help you explore financing options that may be available.

Can first-time buyers purchase a vehicle from Crittenden Auto Mart?

Absolutely. We regularly work with first-time buyers and customers with limited credit history. Our team will guide you through the buying process and explain your available financing options every step of the way.

How do I start the vehicle buying process?

You can browse our inventory online, submit a pre-qualification request, value your trade, or visit our dealership in person. Our goal is to make shopping for your next vehicle simple, convenient, and stress-free.

Can I shop your inventory online before visiting?

Yes. Our online inventory is updated regularly, allowing you to browse available vehicles, compare features, view photos, and contact our team before making the trip to the dealership.

How often does your inventory change?

Our inventory changes frequently as new vehicles arrive and others are sold. If you don't see exactly what you're looking for today, check back often or contact our team for assistance locating the right vehicle.

Do you specialize in trucks and SUVs?

Yes. While we carry a wide variety of quality pre-owned vehicles, we're especially known for our selection of dependable pickup trucks and family-friendly SUVs, along with cars and crossovers to fit a variety of lifestyles and budgets.

Can I schedule a test drive?

Of course. We encourage customers to schedule a test drive so they can experience the vehicle firsthand before making a purchase. Contact us online or by phone to arrange a convenient time.

Are your vehicles competitively priced?

Yes. Every vehicle is carefully priced based on current market conditions to provide exceptional value. Our goal is to offer quality vehicles at fair, competitive prices for every customer.

Do you offer vehicle protection plans?

Yes. Vehicle protection plans may be available on qualifying vehicles. Our team can explain the available coverage options and help you determine which plan best fits your needs.

Can I trade in my vehicle even if I still owe money on it?

In many cases, yes. Our team can review your current loan payoff, evaluate your trade, and explain how your existing loan may fit into your next vehicle purchase.

Do you report payments to the major credit bureaus?

Eligible loan activity may be reported to the major credit bureaus. Consistent, on-time payments can help qualified customers establish or strengthen their credit history over time.

What if I can't find the vehicle I'm looking for?

Let us know what you're searching for. Our team may be able to help locate a vehicle that matches your preferences, budget, and financing needs as new inventory becomes available.

What areas does Crittenden Auto Mart serve?

We proudly serve drivers throughout Crittenden, Grant County, and many surrounding Northern Kentucky communities, including Dry Ridge, Williamstown, Walton, Independence, Florence, Georgetown, and neighboring areas within approximately a 50-mile radius.

Why do customers choose Crittenden Auto Mart?

Customers appreciate our family-owned approach, quality inventory, competitive pricing, flexible financing options, and commitment to providing a straightforward, low-pressure buying experience from start to finish.

Can I contact your team with additional questions?

Absolutely. If you don't find the answer you're looking for here, give us a call, send us a message, or stop by the dealership. Our knowledgeable staff is always happy to answer your questions and help you move forward with confidence.

Why should I choose a local independent dealership?

As a family-owned independent dealership, we're able to provide personalized service, build long-term relationships, and take the time to understand each customer's unique needs. Our success is built on earning your trust through honest communication and exceptional customer care.